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What Is Support at Home?

The Government program that helps you stay safe and independent at home

Replacing the Home Care Package (HCP) and the Short Term Restorative Care Package, Support at Home (SaH) is the reformed home care scheme aimed at helping people who want to stay independent within their own home.  

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Launched on the 1st of November 2025, it offers 8 levels of funding, makes funding accessible to more Australian and provides quicker access to restorative care and end of life support. 

 

Dondra Care assists you in every step, ensuring that every cent of your funding is going towards keeping you independent, safe and secure within your own home.  

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What Does It Mean?

Replacing the Home Care Package (HCP) and the Short Term Restorative Care Package, Support at Home (SaH) is the reformed home care scheme aimed at helping people who want to stay independent within their own home.  

​

Launched on the 1st of November 2025, it offers 8 levels of funding, makes funding accessible to more Australians, quicker access to restorative care and end of life support. 

 

Dondra Care assists you in every step, ensuring that every cent of your funding is going to keeping you independent, safe and secure within your own home.  

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UPCOMING CHANGE — FROM 1 OCTOBER 2026

Personal Care becomes fully government funded, at no cost for you

Who Is Eligible?

Your eligibility and funding level are worked out through an assessment under the Single Assessment System. An assessor uses the Integrated Assessment Tool (IAT) to understand your needs. Once approved, you'll receive a priority rating (High, Medium or Standard), a funding budget and a care plan listing the services you can access.

Aged 65 years or older (50+ for First Nations people)

Australian Residents living at home and needing support to stay independent

Have been assessed by the Aged Care Assessment Team (ACAT)

How It Works

1

Get Assessed

2

Receive Your Budget

3

Choose Dondra Care As Your Care Provider

4

Receive Your Personalised Services

Get Assessed by My Aged Care

Receive Budget

Choose Dondra Care As Your Care Provider

Commence Your Care Services

What's Supported?

 See what services are available or contact us directly to start your assessment journey.

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